Interrupting
When showing people apartments, I'm always surprised how often people interrupt me while I'm asking a question they asked in the first place. They, for example, might ask "Can you guarantee this floor plan will be available in August?"
So I'll start out, "Well to answer that, let me explain how the reservation list works: When you get on the reservation list, you specify what you are looking for, being as specific or as general as you want. Then, when--" and then someone else in their group jumps in and asks, "So will we for sure be able to get this floor plan?"
Do other people that work with the public have this same experience?
So I'll start out, "Well to answer that, let me explain how the reservation list works: When you get on the reservation list, you specify what you are looking for, being as specific or as general as you want. Then, when--" and then someone else in their group jumps in and asks, "So will we for sure be able to get this floor plan?"
Do other people that work with the public have this same experience?